{"id":3300,"date":"2025-04-16T09:59:15","date_gmt":"2025-04-16T07:59:15","guid":{"rendered":"https:\/\/www.phylos.it\/the-asp-after-sales-portal\/orders-order-messaging\/"},"modified":"2025-11-10T10:46:56","modified_gmt":"2025-11-10T09:46:56","slug":"orders-order-messaging","status":"publish","type":"page","link":"https:\/\/www.phylos.it\/en\/the-asp-after-sales-portal\/orders-order-messaging\/","title":{"rendered":"Orders \/ Order Messaging"},"content":{"rendered":"\t\t<div data-elementor-type=\"wp-page\" data-elementor-id=\"3300\" class=\"elementor elementor-3300 elementor-2752\" data-elementor-post-type=\"page\">\n\t\t\t\t<div class=\"elementor-element elementor-element-a3a842f e-flex e-con-boxed e-con e-parent\" data-id=\"a3a842f\" data-element_type=\"container\" data-e-type=\"container\" data-settings=\"{&quot;background_background&quot;:&quot;classic&quot;}\">\n\t\t\t\t\t<div class=\"e-con-inner\">\n\t\t\t\t<div class=\"elementor-element elementor-element-21fe81a animated-slow elementor-invisible elementor-widget elementor-widget-heading\" data-id=\"21fe81a\" data-element_type=\"widget\" data-e-type=\"widget\" data-settings=\"{&quot;_animation&quot;:&quot;fadeInRight&quot;,&quot;_animation_delay&quot;:4}\" data-widget_type=\"heading.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t<h1 class=\"elementor-heading-title elementor-size-default\">The ASP - After-Sales Portal<\/h1>\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t<div class=\"elementor-element elementor-element-0889913 e-con-full e-flex e-con e-child\" data-id=\"0889913\" data-element_type=\"container\" data-e-type=\"container\">\n\t\t\t\t<div class=\"elementor-element elementor-element-f7e9558 elementor-widget elementor-widget-ucaddon_lord_icon\" data-id=\"f7e9558\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"ucaddon_lord_icon.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\n<!-- start Lordicon: Animated Icons -->\n<style>\/* widget: Lordicon: Animated Icons *\/\n\n#uc_lord_icon_elementor_f7e9558\n{\n  transition:0.3s;\n  display:flex;\n}\n\n#uc_lord_icon_elementor_f7e9558 lord-icon\n{\n  flex-shrink:0;\n  flex-grow:0;\n    }\n\n#uc_lord_icon_elementor_f7e9558 .ue-box-button\n{\n  width:100%;\n}\n\n#uc_lord_icon_elementor_f7e9558 .ue-btn {\n\ttext-decoration:none;\n\ttransition: 0.3s;\n    text-align:center;\n}\n\n\n\t.ue-box-title\n    {\n      font-size:21px;\n    }\n\n\n\n\n@keyframes pulseuc_lord_icon_elementor_f7e9558 {\n\t 0% {\n\t\ttransform: scale(0.95);\n\t\tbox-shadow: 0 0 0 0 #b6b6b6;\n\t}\n\t\n\t70% {\n\t\ttransform: scale(1);\n\t\tbox-shadow: 0 0 0 20px #b6b6b6;\n\t}\n\t\n\t100% {\n\t\ttransform: scale(0.95);\n\t\tbox-shadow: 0 0 0 0 #b6b6b6;\n\t}\n}\n\n<\/style>\n\n<div class=\"ue-lord-icon-wrapper \" id=\"uc_lord_icon_elementor_f7e9558\">\n<div>\n<lord-icon\n    src=\"https&#x3A;&#x2F;&#x2F;cdn.lordicon.com&#x2F;slkvcfos.json\"           \n    trigger=\"hover\"\n      target=\".ue-lord-icon-wrapper\"                      stroke=\"40\"\n    colors=\"primary:#000000,secondary:#AD0013\">\n<\/lord-icon>\n<\/div>\n\n<div class=\"ue-lord-icon-contet\">\n  <div class=\"ue-box-title\"><\/div>  <div class=\"ue-box-text\"><\/div>  <\/div>\n\n<\/div>\n  \n<!-- Animated icons by Lordicon.com -->\n<!-- end Lordicon: Animated Icons -->\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t<div class=\"elementor-element elementor-element-219a045 e-flex e-con-boxed e-con e-parent\" data-id=\"219a045\" data-element_type=\"container\" data-e-type=\"container\">\n\t\t\t\t\t<div class=\"e-con-inner\">\n\t\t<div class=\"elementor-element elementor-element-53bb3ef e-con-full e-flex e-con e-child\" data-id=\"53bb3ef\" data-element_type=\"container\" data-e-type=\"container\">\n\t\t\t\t<div class=\"elementor-element elementor-element-cc2c655 elementor-widget elementor-widget-text-editor\" data-id=\"cc2c655\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t\t\t<p>With the The ASP portal, it is possible to receive orders, manage their status, and check their details. <br>Additionally, thanks to the order messaging module, it is possible to communicate directly with the customer.<\/p>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t<div class=\"elementor-element elementor-element-8ddc57f e-con-full e-flex e-con e-child\" data-id=\"8ddc57f\" data-element_type=\"container\" data-e-type=\"container\">\n\t\t\t\t<div class=\"elementor-element elementor-element-154bd4f elementor-widget elementor-widget-image\" data-id=\"154bd4f\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"image.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<a href=\"https:\/\/www.phylos.it\/wp-content\/uploads\/2025\/05\/Presentazione-The-ASP-7.png\" data-elementor-open-lightbox=\"yes\" data-elementor-lightbox-title=\"The ASP - gestione ordini e messaggistica\" data-elementor-lightbox-description=\"The ASP - gestione ordini e messaggistica\" data-e-action-hash=\"#elementor-action%3Aaction%3Dlightbox%26settings%3DeyJpZCI6Mjg3NiwidXJsIjoiaHR0cHM6XC9cL3d3dy5waHlsb3MuaXRcL3dwLWNvbnRlbnRcL3VwbG9hZHNcLzIwMjVcLzA1XC9QcmVzZW50YXppb25lLVRoZS1BU1AtNy5wbmcifQ%3D%3D\">\n\t\t\t\t\t\t\t<img fetchpriority=\"high\" decoding=\"async\" width=\"800\" height=\"490\" src=\"https:\/\/www.phylos.it\/wp-content\/uploads\/2025\/05\/Presentazione-The-ASP-7-1024x627.png\" class=\"attachment-large size-large wp-image-2876\" alt=\"The ASP - gestione ordini e messaggistica\" srcset=\"https:\/\/www.phylos.it\/wp-content\/uploads\/2025\/05\/Presentazione-The-ASP-7-1024x627.png 1024w, https:\/\/www.phylos.it\/wp-content\/uploads\/2025\/05\/Presentazione-The-ASP-7-300x184.png 300w, https:\/\/www.phylos.it\/wp-content\/uploads\/2025\/05\/Presentazione-The-ASP-7-768x470.png 768w, https:\/\/www.phylos.it\/wp-content\/uploads\/2025\/05\/Presentazione-The-ASP-7.png 1416w\" sizes=\"(max-width: 800px) 100vw, 800px\" \/>\t\t\t\t\t\t\t\t<\/a>\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t<div class=\"elementor-element elementor-element-cf0cd99 e-flex e-con-boxed e-con e-parent\" data-id=\"cf0cd99\" data-element_type=\"container\" data-e-type=\"container\" data-settings=\"{&quot;background_background&quot;:&quot;classic&quot;}\">\n\t\t\t\t\t<div class=\"e-con-inner\">\n\t\t<div class=\"elementor-element elementor-element-ba61248 e-con-full e-flex e-con e-child\" data-id=\"ba61248\" data-element_type=\"container\" data-e-type=\"container\">\n\t\t\t\t<div class=\"elementor-element elementor-element-1d89652 elementor-mobile-align-center elementor-widget elementor-widget-button\" data-id=\"1d89652\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"button.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t\t\t<div class=\"elementor-button-wrapper\">\n\t\t\t\t\t<a class=\"elementor-button elementor-button-link elementor-size-lg\" href=\"https:\/\/www.phylos.it\/en\/the-asp-after-sales-portal\/plans\/\" target=\"_blank\">\n\t\t\t\t\t\t<span class=\"elementor-button-content-wrapper\">\n\t\t\t\t\t\t\t\t\t<span class=\"elementor-button-text\">Discover the Plans<\/span>\n\t\t\t\t\t<\/span>\n\t\t\t\t\t<\/a>\n\t\t\t\t<\/div>\n\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-0361ed4 elementor-widget elementor-widget-button\" data-id=\"0361ed4\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"button.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t\t\t<div class=\"elementor-button-wrapper\">\n\t\t\t\t\t<a class=\"elementor-button elementor-button-link elementor-size-lg\" href=\"https:\/\/www.phylos.it\/en\/the-asp-after-sales-portal\/\">\n\t\t\t\t\t\t<span class=\"elementor-button-content-wrapper\">\n\t\t\t\t\t\t\t\t\t<span class=\"elementor-button-text\">Return to the main page<\/span>\n\t\t\t\t\t<\/span>\n\t\t\t\t\t<\/a>\n\t\t\t\t<\/div>\n\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t<div class=\"elementor-element elementor-element-4cb9977 e-flex e-con-boxed e-con e-parent\" data-id=\"4cb9977\" data-element_type=\"container\" data-e-type=\"container\" data-settings=\"{&quot;background_background&quot;:&quot;classic&quot;}\">\n\t\t\t\t\t<div class=\"e-con-inner\">\n\t\t<div class=\"elementor-element elementor-element-f55286c e-con-full e-flex e-con e-child\" data-id=\"f55286c\" data-element_type=\"container\" data-e-type=\"container\">\n\t\t\t\t<div class=\"elementor-element elementor-element-f715e69 elementor-widget elementor-widget-heading\" data-id=\"f715e69\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"heading.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t<h2 class=\"elementor-heading-title elementor-size-default\">Request a Demo<\/h2>\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t<div class=\"elementor-element elementor-element-7eca76f e-con-full e-flex e-con e-child\" data-id=\"7eca76f\" data-element_type=\"container\" data-e-type=\"container\">\n\t\t\t\t<div class=\"elementor-element elementor-element-160c433 elementor-button-align-center elementor-widget__width-initial elementor-widget-mobile__width-inherit form elementor-widget elementor-widget-global elementor-global-3123 elementor-global-239 elementor-widget-form\" data-id=\"160c433\" data-element_type=\"widget\" data-e-type=\"widget\" data-settings=\"{&quot;step_next_label&quot;:&quot;Next&quot;,&quot;step_previous_label&quot;:&quot;Previus&quot;,&quot;step_type&quot;:&quot;number_text&quot;,&quot;step_icon_shape&quot;:&quot;circle&quot;}\" data-widget_type=\"form.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t<form class=\"elementor-form\" method=\"post\" name=\"Request More Information\" aria-label=\"Request More Information\">\n\t\t\t<input type=\"hidden\" name=\"post_id\" value=\"3300\"\/>\n\t\t\t<input type=\"hidden\" name=\"form_id\" value=\"160c433\"\/>\n\t\t\t<input type=\"hidden\" name=\"referer_title\" value=\"Phylos\" \/>\n\n\t\t\t\n\t\t\t<div class=\"elementor-form-fields-wrapper elementor-labels-\">\n\t\t\t\t\t\t\t\t<div class=\"elementor-field-type-hidden elementor-field-group elementor-column elementor-field-group-field_bc45038 elementor-col-100\">\n\t\t\t\t\t\t\t\t\t\t\t\t\t<input size=\"1\" type=\"hidden\" name=\"form_fields[field_bc45038]\" id=\"form-field-field_bc45038\" class=\"elementor-field elementor-size-sm  elementor-field-textual\">\n\t\t\t\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t\t\t\t\t<div class=\"elementor-field-type-text elementor-field-group elementor-column elementor-field-group-name elementor-col-50 elementor-field-required\">\n\t\t\t\t\t\t\t\t\t\t\t\t<label for=\"form-field-name\" class=\"elementor-field-label elementor-screen-only\">\n\t\t\t\t\t\t\t\tFirst Name\t\t\t\t\t\t\t<\/label>\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t<input size=\"1\" type=\"text\" name=\"form_fields[name]\" id=\"form-field-name\" class=\"elementor-field elementor-size-sm  elementor-field-textual\" placeholder=\"First Name\" required=\"required\">\n\t\t\t\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t\t\t\t\t<div class=\"elementor-field-type-text elementor-field-group elementor-column elementor-field-group-field_b2c8611 elementor-col-50 elementor-field-required\">\n\t\t\t\t\t\t\t\t\t\t\t\t<label for=\"form-field-field_b2c8611\" class=\"elementor-field-label elementor-screen-only\">\n\t\t\t\t\t\t\t\tLast Name\t\t\t\t\t\t\t<\/label>\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t<input size=\"1\" type=\"text\" name=\"form_fields[field_b2c8611]\" id=\"form-field-field_b2c8611\" class=\"elementor-field elementor-size-sm  elementor-field-textual\" placeholder=\"Last Name\" required=\"required\">\n\t\t\t\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t\t\t\t\t<div class=\"elementor-field-type-text elementor-field-group elementor-column elementor-field-group-field_4a654e4 elementor-col-100 elementor-field-required\">\n\t\t\t\t\t\t\t\t\t\t\t\t<label for=\"form-field-field_4a654e4\" class=\"elementor-field-label elementor-screen-only\">\n\t\t\t\t\t\t\t\tCompany\t\t\t\t\t\t\t<\/label>\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t<input size=\"1\" type=\"text\" name=\"form_fields[field_4a654e4]\" id=\"form-field-field_4a654e4\" class=\"elementor-field elementor-size-sm  elementor-field-textual\" placeholder=\"Company\" required=\"required\">\n\t\t\t\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t\t\t\t\t<div class=\"elementor-field-type-email elementor-field-group elementor-column elementor-field-group-email elementor-col-100 elementor-field-required\">\n\t\t\t\t\t\t\t\t\t\t\t\t<label for=\"form-field-email\" class=\"elementor-field-label elementor-screen-only\">\n\t\t\t\t\t\t\t\tEmail\t\t\t\t\t\t\t<\/label>\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t<input size=\"1\" type=\"email\" name=\"form_fields[email]\" id=\"form-field-email\" class=\"elementor-field elementor-size-sm  elementor-field-textual\" placeholder=\"Email\" required=\"required\">\n\t\t\t\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t\t\t\t\t<div class=\"elementor-field-type-textarea elementor-field-group elementor-column elementor-field-group-message elementor-col-100\">\n\t\t\t\t\t\t\t\t\t\t\t\t<label for=\"form-field-message\" class=\"elementor-field-label elementor-screen-only\">\n\t\t\t\t\t\t\t\tMessage\t\t\t\t\t\t\t<\/label>\n\t\t\t\t\t\t<textarea class=\"elementor-field-textual elementor-field  elementor-size-sm\" name=\"form_fields[message]\" id=\"form-field-message\" rows=\"4\" placeholder=\"Message\"><\/textarea>\t\t\t\t<\/div>\n\t\t\t\t\t\t\t\t<div class=\"elementor-field-type-acceptance elementor-field-group elementor-column elementor-field-group-field_a62dd8e elementor-col-100 elementor-field-required\">\n\t\t\t\t\t\t\t\t\t\t\t\t<label for=\"form-field-field_a62dd8e\" class=\"elementor-field-label elementor-screen-only\">\n\t\t\t\t\t\t\t\tPrivacy\t\t\t\t\t\t\t<\/label>\n\t\t\t\t\t\t\t\t<div class=\"elementor-field-subgroup\">\n\t\t\t<span class=\"elementor-field-option\">\n\t\t\t\t<input type=\"checkbox\" name=\"form_fields[field_a62dd8e]\" id=\"form-field-field_a62dd8e\" class=\"elementor-field elementor-size-sm  elementor-acceptance-field\" required=\"required\">\n\t\t\t\t<label for=\"form-field-field_a62dd8e\">I acknowledge this <a href=\"https:\/\/www.phylos.it\/privacy-policy\/\">Privacy Policy<\/a>, pursuant to Art. 13 of EU Regulation 2016\/679, and declare that I have read and understood its contents.<\/label>\t\t\t<\/span>\n\t\t<\/div>\n\t\t\t\t\t\t<\/div>\n\t\t\t\t\t\t\t\t<div class=\"elementor-field-type-recaptcha_v3 elementor-field-group elementor-column elementor-field-group-field_eddb512 elementor-col-100 recaptcha_v3-bottomright\">\n\t\t\t\t\t<div class=\"elementor-field\" id=\"form-field-field_eddb512\"><div class=\"elementor-g-recaptcha\" data-sitekey=\"6LdgevolAAAAANqLIY5raNzDA1Stp2b58sHRCXLP\" data-type=\"v3\" data-action=\"Form\" data-badge=\"bottomright\" data-size=\"invisible\"><\/div><\/div>\t\t\t\t<\/div>\n\t\t\t\t\t\t\t\t<div class=\"elementor-field-group elementor-column elementor-field-type-submit elementor-col-100 e-form__buttons\">\n\t\t\t\t\t<button class=\"elementor-button elementor-size-md\" type=\"submit\">\n\t\t\t\t\t\t<span class=\"elementor-button-content-wrapper\">\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<span class=\"elementor-button-icon\">\n\t\t\t\t\t\t\t\t\t<i aria-hidden=\"true\" class=\"far fa-paper-plane\"><\/i>\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<\/span>\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<span class=\"elementor-button-text\">Send<\/span>\n\t\t\t\t\t\t\t\t\t\t\t\t\t<\/span>\n\t\t\t\t\t<\/button>\n\t\t\t\t<\/div>\n\t\t\t<\/div>\n\t\t<input type='hidden' name='lang' value='en' \/><\/form>\n\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t","protected":false},"excerpt":{"rendered":"<p>The ASP &#8211; After-Sales Portal With the The ASP portal, it is possible to receive orders, manage their status, and check their details. Additionally, thanks to the order messaging module, it is possible to communicate directly with the customer. 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